True Customer Service Stories

At a customer service job I worked at for many, many years, we had one of those touchscreen register thingies that you see at tony restaurants and Dunkin' Donuts. On that touchscreen register, there was a button which read FOAD, … Continue reading

The Loop

26 April 1:12pm I often lay in bed, imagining putting my head in a vice. The vice coming down, cracking my jaw, giving at least some relief. If nothing else, it might move the pain elsewhere. I think about these … Continue reading